→ How do I redeem rewards?

How do I redeem rewards?

There are 2 ways to redeem rewards.

Method 1: Redeem rewards by using the Scanner App

  1. Go to https://scan.comebackreward.com/
  1. Sign with your User Email and password (if you have assigned a manager, your manager can also sign in with their email and password).
  1. If you don't remember your password, click "Forgot password?"
  1. Once signed in, click "Scan" and scan the QR code of the Stamp Card (If your phone asks permission to use the camera, click "Allow").
  1. You can see your customer's available rewards on your Scanner App (see picture below)
  1. Choose "Redeem" on the toggle (see picture below)
  1. Click on the "+" symbol or type in the number corresponding to the reward you wish to redeem.
  1. Click "Redeem rewards"
  1. Leave "Purchase amount" and "Comment" blank. Or if you wish to track your loyalty revenue, add the "Purchase amount".
  1. Click "Redeem".
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Method 2: Edit Rewards by using the Comeback Reward System

You can edit the stamp amount on each card in Comeback Reward System.
⚠️ If you are not logged in to Comeback Reward System, login by
→ Go to https://system.comebackreward.com/
→ Sign in using your User Email and password
→ If you don't remember your password, click "Forgot password?"
  1. In Comeback Reward System, click the people icon (Customers),
  1. Search/choose the customer you want to give stamps to.
  1. Use "+" or "-" button or type in the new stamp amount.
  1. Confirm.
You can do the same with rewards.
 
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Comeback Reward
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