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What is a referral program, and how do I create or edit it?
What is a referral program?
A referral program is a marketing strategy that motivates current customers (the referrer) to refer new customers or their friends (the referee) to sign up for loyalty cards. In exchange for a successful referral, that current customer receives a commission such as stamps or points. The goal of a referral program is to use the trust of existing customers to promote word-of-mouth marketing and attract new customers. This approach can be used across various industries like cafés, restaurants, and beauty services to increase brand awareness and customer retention.
How do I create or edit the referral program?
You can create or edit your referral program in Comeback Reward System.
⚠️ If you are not logged in to Comeback Reward System, login by
→ Go to https://system.comebackreward.com/
→ Sign in using your User Email and password
→ If you don't remember your password, click "Forgot password?"
→ Go to https://system.comebackreward.com/
→ Sign in using your User Email and password
→ If you don't remember your password, click "Forgot password?"
- In Comeback Reward System, click the phone icon.
- Click "Open" under the card you want to create or edit the referral program.
- Click "Edit"
- Click "Information"
- Scroll down until you see "Referral program". If you want to create a referral program on your card, choose "Active". If you don't want to use it, choose "Inactive"
- Choose the commission rule under "Get bonus at the moment when".
- Under "Stamp count for referrer", choose how many stamps to give to the current customer (referrer) based on the rule you choose on (6) or (7).
- Under "Stamps count for new customer", choose how many stamps to give to the new customer or the friend (referee) based on the rule you choose on (6) or (7).
- Once finished, click "Save and preview".
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